Shipping & Return Policy

📦 Shipping

All of our orders are shipped from Kingston, Ontario, Canada.
At this time, we only ship to Canada and the United States.

🕒 Processing Time

Each of our products is 100% handmade with love and care.

1. If the item is in stock, your order will be shipped within 48 hours.

2. If the item is pre-order /made to order, please allow 2 to 4 weeks, depending on the complexity of the item and our production queue.

🇨🇦 Domestic Shipping (Canada)

Flat shipping fee of $7 CAD. Free shipping on orders over $69 CAD.

We ship with Canada Post, UPS, and Purolator. 

Estimated Delivery Times:

1. Ontario & Quebec: 1-3 business days

2. Rest of Canada: 3-7 business days

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🇺🇸 US Shipping

Flat shipping fee of $7 USD. Free shipping on orders over $69 USD.

We ship with Canada Post, UPS and Fedex. 

Estimated Delivery Times:

1. East Coast: 2-3 business days

2. Midwest: 3-5 business days

3. West Coast: 4-7 business days

🔄 Return & Exchange Policy

All sales are final. As each item is handmade with care and uniquely crafted, we are unable to offer returns or exchanges.

We truly appreciate your understanding and encourage you to review your order carefully before completing your purchase.

📩 Customer Service

If you have any questions about your order, shipping, or our products, feel free to reach out to us at:
📧 hello@nestlune.com
We’re happy to help and will respond as soon as we can!